Terms of Service

Tickets, Booking & Events

• One ticket = one adult. You’re welcome to bring up to two babies with you per ticket.

• All bookings are non-refundable. However, if you're unable to attend, please contact us and we’ll do our best to assist you.

• Spaces are limited, so please book in advance to secure your spot.

• Occasionally, we may need to cancel or reschedule an event due to adverse weather conditions, low attendance, or unforeseen circumstances. In these cases, we’ll notify all attendees as soon as possible and offer a transfer or credit towards a future event where possible.

• Membership packages and event passes are valid for the period stated at purchase. Unused sessions cannot be carried forward or refunded unless an event is cancelled by us.

• All payments are processed securely through our approved booking platform. Prams and Pebbles do not store your payment details.

Safety & Supervision

• Please always keep your baby with you during socials, walks & events.

• We’re not able to take responsibility for supervising children. You are their grown-up.

• For sensory activities, little ones will naturally want to touch, explore, and taste things.

• We take every reasonable step to provide a safe and enjoyable experience for all attendees.

• We are not liable for any injury, loss, or damage to personal belongings during our events.

• We cannot take responsibility for any lost or stolen items during sessions or events. Please keep your belongings with you at all times.

Health, Cleanliness & Participation

• We do our best to provide allergy-friendly options to keep things clean and safe.

• Please always let us know about allergies when booking.

• All sensory items & equipment are sterilised regularly, but as babies explore by touch (and sometimes mouth!), we cannot guarantee items are 100% allergen-free.

• By joining any of our activities, you confirm that you and your child/ children are well enough to participate.

• If you or your child has any medical conditions, please consult your GP or healthcare professional before taking part.

• If you or your child is unwell (including colds, flu, or other contagious symptoms), please do not attend for the well being of others. We’ll do our best to transfer your booking if you let us know in advance.

• While we carefully select family-friendly locations, Prams & Pebbles is not responsible for the venue’s facilities, hygiene, or service.

• Participation in all activities, including walks and wellbeing sessions, is at your own risk.

Walks, Coffee Mornings & Events

• Our walks are pram-friendly, but please join knowing you are responsible for your own safety and your child’s safety at all times.

• Prams & Pebbles cannot be held liable for accidents, injuries, or loss during our walks or events. However, we will have a first aid kit to hand.

• Events may include food or drinks; please check ingredients carefully if you or your child has allergies.

• We occasionally collaborate with local instructors or specialists; each facilitator operates under their own insurance and professional responsibility.

Data Protection & Privacy

• Any personal information you share with us (such as contact details) will be handled securely and used only for Prams & Pebbles communications and community purposes. We’ll never share your information with third parties without consent.

• We sometimes take photos and videos at events to share on our social media accounts & website. If you’d rather not be included, just let us know on the day, no problem at all.

• You are welcome to take photos at our sessions, but please do not post photos of other children online without the parents’ permission.

Behaviour & Community Standards

• We’re proud to be an inclusive space that celebrates every kind of family.

• Single parents, LGBTQ+ families, adoptive and foster parents, co-parents, grandparents, and everyone in between.

• We kindly request that all participants treat one another with kindness and respect.

• Prams & Pebbles reserves the right to refuse or remove participation if behaviour is inappropriate or harmful to others.

• If you’re running late, need to feed, change, or just take a breather, please know you’re in a judgment-free zone. Our aim is connection, not perfection.

• Be mindful, inclusive, and supportive — that’s what makes our village special!

Contact Us

Prams & Pebbles is run by Gigi & Daniella, two Brighton mums with a passion for community, wellbeing, and connection.
📍 Based in Brighton & Hove
📧 Contact: hello@pramsandpebbles.com